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AI in Employee Experience

Artificial intelligence (AI) has seeped into every aspect of the employee experience: from hiring, to onboarding, to productivity and wellness initiatives — and everything in between. Read on to learn how EX leaders are incorporating AI in a responsible manner to improve outcomes and increase efficiencies.

Featured Reading

Feature
Article
Employee Experience
AI Can Evaluate Staff. Should It?
AI is grading work, flagging mistakes and influencing pay. Are companies setting themselves up for success or for a future lawsuit?
Feature
Article
Employee Experience
AI Freed Up Developers to Do Real Work. Then Companies Made the Wrong Call
AI makes workers faster but more isolated. Companies slashing junior roles are tanking the collaboration and the talent pipeline that build long-term success.
News
Article
Employee Experience
Qualtrics Update Turns Employee Listening Into Manager Action
Qualtrics updated its employee experience suite to help companies capture richer employee feedback, predict attrition risk and tell managers exactly what to do.
Feature
Article
Employee Experience
Your Company's AI Is Watching How You Think
Companies deployed AI agents without thinking about what they recorded. Now they own a log of how every employee thinks — with no plan for it.
Feature
Article
Employee Experience
Humans and AI Agents: Planning the Org Chart of Tomorrow
Why AI agents belong on your org chart — and how to incorporate them.

Getting Started With AI in Employee Experience

Editorial
Article
Employee Experience
Where Generative AI Could Enhance Employee Engagement
Feature
Article
Digital Workplace
Companies Say Generative AI Won't Come for Jobs. Employees Aren't So Sure
Feature
Article
Employee Experience
Reality Check: The Truth About How AI Will Impact Jobs
Feature
Article
Digital Workplace
Generative AI in the Workplace Is Inevitable. Planning for It Should Be Too
Editorial
Article
Digital Workplace
To Craft Fulfilling Workplaces in the AI Age, Embrace the Human Element
Feature
Article
Talent Management
AI for HR: 5 New Tools Coming Soon

Getting Started With AI in Employee Experience

Editorial
Article
Employee Experience
Where Generative AI Could Enhance Employee Engagement
Feature
Article
Digital Workplace
Companies Say Generative AI Won't Come for Jobs. Employees Aren't So Sure
Feature
Article
Employee Experience
Reality Check: The Truth About How AI Will Impact Jobs
Feature
Article
Digital Workplace
Generative AI in the Workplace Is Inevitable. Planning for It Should Be Too
Editorial
Article
Digital Workplace
To Craft Fulfilling Workplaces in the AI Age, Embrace the Human Element
Feature
Article
Talent Management
AI for HR: 5 New Tools Coming Soon

Getting Started With AI in Employee Experience

Editorial
Article
Employee Experience
Where Generative AI Could Enhance Employee Engagement
Feature
Article
Digital Workplace
Companies Say Generative AI Won't Come for Jobs. Employees Aren't So Sure
Feature
Article
Employee Experience
Reality Check: The Truth About How AI Will Impact Jobs
Feature
Article
Digital Workplace
Generative AI in the Workplace Is Inevitable. Planning for It Should Be Too
Editorial
Article
Digital Workplace
To Craft Fulfilling Workplaces in the AI Age, Embrace the Human Element
Feature
Article
Talent Management
AI for HR: 5 New Tools Coming Soon
Learning Opportunities
Conference
RAI Amsterdam Convention Centre
Apr
22
HR Tech Europe Amsterdam 2026
Register
Conference
InterContinental London – The O2
Apr
27
Gartner Digital Workplace Summit London 2026
Register
Webinar
Magnetic Employee Retention
May
6
Retention Is a Communication Problem: New Data from 6,000+ Employees
This session gives leaders a clear diagnosis and practical path to treat retention as an infrastructure problem.
Register
Conference
Caesars Forum Las Vegas
Jun
2
Gartner Application Innovation & Business Solutions Summit Las Vegas 2026
Register
Webinar
Metaphorical employee engagement
On demand
Do Learning Programs Really Work? How to Turn Education Into Engagement In Healthcare
See how leaders are using learning programs to build trust with healthcare professionals and create measurable engagement.
Watch Now
Webinar
Shaping cookies
On demand
Fuel Your Front Line: Workforce Trends Shaping 2026
Get expert insight into the tools and tactics top frontline teams will need in 2026.
Watch Now
Conference
RAI Amsterdam Convention Centre
Apr
22
HR Tech Europe Amsterdam 2026
Register
Conference
InterContinental London – The O2
Apr
27
Gartner Digital Workplace Summit London 2026
Register
Webinar
Magnetic Employee Retention
May
6
Retention Is a Communication Problem: New Data from 6,000+ Employees
This session gives leaders a clear diagnosis and practical path to treat retention as an infrastructure problem.
Register

A Deeper Dive Into AI in Employee Experience

Feature
Article
Leadership
AI at Work Still a Work in Progress
Editorial
Article
Employee Experience
Here's How Employee Intelligence Can Lead Us to Better Insights
Editorial
Article
Digital Workplace
These AI Features Are Revolutionizing EX Platforms in 2024
Editorial
Article
Digital Workplace
Are We Focusing on the Wrong AI Use Cases?
Feature
Article
Employee Experience
Tips for Wary HR Leaders to Get Started With AI Implementation
Editorial
Article
Digital Workplace
Do You Know About These Underrated Benefits of AI in the Workplace?

A Deeper Dive Into AI in Employee Experience

Feature
Article
Leadership
AI at Work Still a Work in Progress
Editorial
Article
Employee Experience
Here's How Employee Intelligence Can Lead Us to Better Insights
Editorial
Article
Digital Workplace
These AI Features Are Revolutionizing EX Platforms in 2024
Editorial
Article
Digital Workplace
Are We Focusing on the Wrong AI Use Cases?
Feature
Article
Employee Experience
Tips for Wary HR Leaders to Get Started With AI Implementation
Editorial
Article
Digital Workplace
Do You Know About These Underrated Benefits of AI in the Workplace?

A Deeper Dive Into AI in Employee Experience

Feature
Article
Leadership
AI at Work Still a Work in Progress
Editorial
Article
Employee Experience
Here's How Employee Intelligence Can Lead Us to Better Insights
Editorial
Article
Digital Workplace
These AI Features Are Revolutionizing EX Platforms in 2024
Editorial
Article
Digital Workplace
Are We Focusing on the Wrong AI Use Cases?
Feature
Article
Employee Experience
Tips for Wary HR Leaders to Get Started With AI Implementation
Editorial
Article
Digital Workplace
Do You Know About These Underrated Benefits of AI in the Workplace?

Featured Research Report

The State of the Digital Workplace
Survey of 700+ executives offers a compelling snapshot of maturity, challenges & priorities.
Featuring real-world case studies and insights for your organization, this report will help you to deliver, manage and improve your digital workplace, and support your workforce as you navigate what the next phase of working will look like.
State of the Digital Workplace
Featured Research
Featured research
Research Report
The State of the Digital Workplace
Survey of 700+ executives offers a compelling snapshot of maturity, challenges & priorities.
Featured research
Guide
7 Ways to Simplify Employee Communication
Make company updates clearer, more relevant and easier to manage. No extra headcount required.
Featured research
Guide
5 Steps to Creating an Employee Journey Map That Actually Improves Retention
How to map the key milestones in your employees’ careers and improve them
Featured research
Research Report
The AI Transformation 100: ​​100 Concrete Ideas for Fixing How We Work
100+ leaders, technologists and researchers share how they turn AI from hype into sustained advantage, with concrete practices you can actually adapt to your organization
Featured research
Research Report
The Path to AI ROI: What CIOs Say
IT leaders and professionals share insights on how to use AI to drive operational efficiency, business growth and competitive advantage
Featured research
White Paper
Why AI Rarely Improves How Work Actually Gets Done
A leadership guide to fixing the data, governance and skills gaps that keep AI from delivering real workplace impact
Featured research
Research Report
The ROI of Employee Experience
Data-backed insights on what drives ROI across engagement, retention and performance
Featured research
On-Demand Webinar
See What’s Driving or Derailing AI Adoption
See how Nexthink’s AI Drive and Adopt help enterprises boost adoption, cut shadow AI and prove real ROI.
Featured research
Research Report
From Participation to Performance: Measuring The True Value of Learning
Demand for proof of ROI is rising but just 16% of orgs are ready. Are you?
Featured research
eBook
Is Your Software Really Being Used Effectively?
Learn the secrets to successful software adoption
Featured research
Buyer's Guide
Unlock ROI With Smarter Software Adoption
Cut friction, reduce tickets and drive measurable productivity gains
Featured research
Guide
Learning Experience Platform (LXP) Market Guide Executive Summary
How to choose the right LXP for your business needs

People Covering AI in Employee Experience

Erica Sweeney has been a journalist for more than 15 years. She worked in local media in Little Rock, Arkansas,...
Erica SweeneyErica Sweeney has been a journalist for more than 15 years. She worked in local media in Little Rock, Arkansas,...
Lance Haun is a leadership and technology columnist for Reworked. He has spent nearly 20 years researching and writing about...
Lance HaunLance Haun is a leadership and technology columnist for Reworked. He has spent nearly 20 years researching and writing about...
Siobhan Fagan is the editor in chief of Reworked and host of the Apex Award-winning Get Reworked podcast and Reworked's...
Siobhan FaganSiobhan Fagan is the editor in chief of Reworked and host of the Apex Award-winning Get Reworked podcast and Reworked's...
David is a European-based journalist of 35 years who has spent the last 15 following the development of workplace technologies,...
David BarryDavid is a European-based journalist of 35 years who has spent the last 15 following the development of workplace technologies,...
As Vice President of People & Culture at Lakeside Software, Erica McBride leads all aspects of the company’s people strategy,...
Erica McBrideAs Vice President of People & Culture at Lakeside Software, Erica McBride leads all aspects of the company’s people strategy,...
Laurence Lock Lee is the co-founder and chief scientist at Swoop Analytics, a firm specializing in online social networking analytics....
Laurence Lock LeeLaurence Lock Lee is the co-founder and chief scientist at Swoop Analytics, a firm specializing in online social networking analytics....