Employee Experience & Digital Workplace News, Research and Education

Cisco, ServiceNow and Microsoft are racing to manage enterprise AI agents. All three are building useful infrastructure — but none can answer who's accountable.

AI promised to remove bias from hiring. Instead, it's laundering decades of discrimination as "objective" data. Here's what HR must do now.

When every employer uses the same hiring algorithm, one flaw scales to millions of rejections. Here's what the data shows and why the EEOC is watching.